Certification and advancement of administrative

Testing and certification for proficiency in office skills are available through organizations such as the International Association of Administrative Professionals; National Association of Legal Secretaries (NALS), Inc.; Legal Secretaries International, Inc; and International Virtual Assistants Association (IVAA). As secretaries and administrative assistants gain experience, they can earn several different designations. Prominent designations include the Certified Professional Secretary (CPS) and the Certified Administrative Professional (CAP), which can be earned by meeting certain experience or educational requirements and passing an examination. Similarly, those with 1 year of experience in the legal field, or who have concluded an approved training course and who want to be certified as a legal support professional, can acquire the Accredited Legal Secretary (ALS) designation through a testing process administered by NALS. NALS offers two additional designations: Professional Legal Secretary (PLS), considered an advanced certification for legal support professionals, and a designation for proficiency as a paralegal. Legal Secretaries International confers the Certified Legal Secretary Specialist (CLSS) designation in areas such as intellectual property, criminal law, civil litigation, probate, and business law to those who have 5 years of legal experience and pass an examination. In some instances, certain requirements may be waived. There is currently no set standard of certification for virtual assistants. A number of certifications exist which involve passing a written test covering areas of core competencies and business ethics. The IVAA has three certifications available: Certified Virtual Assistant, Ethics Checked Virtual Assistant; and the Real Estate Virtual Assistant.
Secretaries and administrative assistants generally advance by being promoted to other administrative positions with more responsibilities. Qualified administrative assistants who broaden their knowledge of a company's operations and enhance their skills may be promoted to senior or executive secretary or administrative assistant, clerical supervisor, or office manager. Secretaries with word processing or data entry experience can advance to jobs as word processing or data entry trainers, supervisors, or managers within their own firms or in a secretarial, word processing, or data entry service bureau. Secretarial and administrative support experience also can lead to jobs such as instructor or sales representative with manufacturers of software or computer equipment. With additional training, many legal secretaries become paralegals.

qualifications of administrative

Secretaries and administrative assistants should be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Employers also look for good customer service and interpersonal skills because secretaries and administrative assistants must be tactful in their dealings with people. Discretion, good judgment, organizational or management ability, initiative, and the ability to work independently are especially important for higher-level administrative positions. Changes in the office environment have increased the demand for secretaries and administrative assistants who are adaptable and versatile.

Education and training at administrative

High school graduates who have basic office skills may qualify for entry-level secretarial positions. They can acquire these skills in various ways. Training ranges from high school vocational education programs that teach office skills and typing to 1-year and 2-year programs in office administration offered by business and vocational-technical schools, and community colleges. Many temporary placement agencies also provide formal training in computer and office skills. Most medical and legal secretaries must go through specialized training programs that teach them the language of the industry. Virtual assistant training programs are available at many community colleges in transcription, bookkeeping, website design, project management, and computer technology. There are also online training and coaching programs.
Employers of executive secretaries increasingly are seeking candidates with a college degree, as these secretaries work closely with top executives. A degree related to the business or industry in which a person is seeking employment may provide the jobseeker with an advantage in the application process.
Most secretaries and administrative assistants, once hired, tend to acquire more advanced skills through on-the-job instruction by other employees or by equipment and software vendors. Others may attend classes or participate in online education to learn how to operate new office technologies, such as information storage systems, scanners, or new updated software packages. As office automation continues to evolve, retraining and continuing education will remain integral parts of secretarial jobs.

Nature of the Work at administrative

As the reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. Office automation and organizational restructuring have led secretaries and administrative assistants to increasingly assume responsibilities once reserved for managerial and professional staff. In spite of these changes, however, the core responsibilities for secretaries and administrative assistants have remained much the same: performing and coordinating an office's administrative activities and storing, retrieving, and integrating information for dissemination to staff and clients.
Secretaries and administrative assistants perform a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as information and communication managers for an office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, Web sites, and e-mail. They may also handle travel and guest arrangements.
Secretaries and administrative assistants use a variety of office equipment, such as fax machines, photocopiers, scanners, and videoconferencing and telephone systems. In addition, secretaries and administrative assistants often use computers to do tasks previously handled by managers and professionals; they create spreadsheets, compose correspondence, manage databases, and create presentations, reports, and documents using desktop publishing software and digital graphics. They may also negotiate with vendors, maintain and examine leased equipment, purchase supplies, manage areas such as stockrooms or corporate libraries, and retrieve data from various sources. At the same time, managers and professionals have assumed many tasks traditionally assigned to secretaries and administrative assistants, such as keyboarding and answering the telephone. Because secretaries and administrative assistants do less dictation and word processing, they now have time to support more members of the executive staff. In a number of organizations, secretaries and administrative assistants work in teams to work flexibly and share their expertise.
Many secretaries and administrative assistants provide training and orientation for new staff, conduct research on the Internet, and operate and troubleshoot new office technologies.
Specific job duties vary with experience and titles. Executive secretaries and administrative assistants provide high-level administrative support for an office and for top executives of an organization. Generally, they perform fewer clerical tasks than do secretaries and more information management. In addition to arranging conference calls and supervising other clerical staff, they may handle more complex responsibilities such as reviewing incoming memos, submissions, and reports in order to determine their significance and to plan for their distribution. They also prepare agendas and make arrangements for meetings of committees and executive boards. They may also conduct research and prepare statistical reports.
Some secretaries and administrative assistants, such as legal and medical secretaries, perform highly specialized work requiring knowledge of technical terminology and procedures. For instance, legal secretaries prepare correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas under the supervision of an attorney or a paralegal. They may also review legal journals and assist with legal research—for example, by verifying quotes and citations in legal briefs. Additionally, legal secretaries often teach newly minted lawyers how to prepare documents for submission to the courts. Medical secretaries transcribe dictation, prepare correspondence, and assist physicians or medical scientists with reports, speeches, articles, and conference proceedings. They also record simple medical histories, arrange for patients to be hospitalized, and order supplies. Most medical secretaries need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures. Other technical secretaries who assist engineers or scientists may prepare correspondence, maintain their organization's technical library, and gather and edit materials for scientific papers.
Secretaries employed in elementary schools and high schools perform important administrative functions for the school. They are responsible for handling most of the communications between parents, the community, and teachers and administrators who work at the school. As such, they are required to know details about registering students, immunizations, and bus schedules, for example. They schedule appointments, keep track of students' academic records, and make room assignments for classes. Those who work directly for principals screen inquiries from parents and handle those matters not needing a principal's attention. They may also set a principal's calendar to help set her or his priorities for the day.
Some secretaries and administrative assistants, also known as virtual assistants, are freelancers who work at a home office. They use the Internet, e-mail, fax, and the phone to communicate with clients. Other duties include medical or legal transcription, writing and editing reports and business correspondence, answering e-mail, data entry, setting appointments, making travel arrangements, bookkeeping, and desktop publishing.
Work environment. Secretaries and administrative assistants usually work in schools, hospitals, corporate settings, government agencies, or legal and medical offices. Virtual assistants work from a home office. Their jobs often involve sitting for long periods. If they spend a lot of time keyboarding, particularly at a computer monitor, they may encounter problems of eyestrain, stress, and repetitive motion ailments such as carpal tunnel syndrome.
The majority of secretaries and administrative assistants are full-time employees who work a standard 40-hour week. About 18 percent of secretaries work part time and many others work in temporary positions. A few are self-employed, freelance (such as virtual assistants), or participate in job-sharing arrangements, in which two people divide responsibility for a single job.

Different Types of Administrative Assistant Support?

Doctors have administrativeadministrativeadministrative support staff to help the front office and medical staff. Medical assistants greet patients, schedule appointments and put patient information into charts. Some medical assistants perform advanced tasks including summarizing medical records and preparing office budgets.
Scientists have support staff in laboratories who work as research assistants. The administrativeadministrativeadministrative assistant in a scientific setting researches grant information and prepares agendas. AdministrativeAdministrativeAdministrative support staff takes research notes and keeps track of project deadlines. Other tasks include clerical duties such as opening mail and purchasing lab supplies.
Senior executives, such as a company president, usually have administrativeadministrativeadministrative assistants who work directly for them. The assistant schedules client meetings as well as travel plans for the executive. Some of the job duties this assistant would have include drafting letters, handling invoices and preparing reports. At some corporations, the administrativeadministrativeadministrative assistant will also help the department managers as well as the executives.
Real estate companies use administrativeadministrativeadministrative assistant support to schedule showings for homes and list homes for sale. Real estate assistants typically have a background in preparing real estate documents and marketing experience. Some agencies require support personnel to have a real estate license to work at the agency. Graphic design skills are a plus for this position since real estate administrativeadministrativeadministrative support members prepare brochures and flyers for agents.

New public of administration

According to recent research published in the Journal of Public Administration Research and Theory, "Empirical studies of public employee turnover, particularly using turnover as an independent variable, are rare; and most of the literature assumes turnover to have a negative impact on organizations."
"This study examines a provocative but little supported hypothesis that has recently emerged in the private sector literature-that turnover may provide positive benefits to the organization, at least up to a point. Using data from several hundred public organizations over a nine-year period, we test the proposition that moderate levels of turnover may positively ...

Public administration of administration

Public administration, in Dwight Waldo's terms, has become a profession. With that achievement, an examination of the methodological infrastructure of the profession is merited. Every profession rests on an infrastructure of research and research methods on which the profession's practitioners base their day-today activities. This article will argue that public administration has ignored its technical side and that, given the types of problems dealt with by both academics and practitioners, a serious upgrading of methodological skills is needed. We hope to provide a road map, useful to both methodologists and nonmethodologists, for developing those skills.

Requirements of administration

College or university experience in Educational Technology, Instructional Design, Education, or Adult Learning.Minimum 2 years in the technology industry or a technology department.Solid experience in a functional training role with emphasis on technology and business process training development and design.Experience working with e-learning and blended learning programs, web-based training development, and asynchronous learning content.Foundation knowledge and understanding of learning theory and instructional design techniques.Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication.Proficiency in Microsoft Office applications including Word and PowerPoint, particularly as used in the development of instructional content.Demonstrated experience in designing and developing e-learning courses with learning management systems (familiarity with Moodle preferred).

Responsibilities of administration

Set and maintain Building Efficiency LMS Administration security roles and access levels.Utilize reporting systems to run regular statistical management reports from the LMS.Maintain data integrity rules and processes for the Learning Management System (LMS), such as course descriptions, course or class changes, instructor and delivery costs.Responsible for LMS system standards for Building Efficiency. Document and publish all Building Efficiency LMS system standards for global use.Work with Curriculum Coordinators to ensure proper set up and system support for complex learning activities within the LMS.Provide consulting and advice to Learning and Development Leads regarding optimal LMS system configurations for enrolment, scheduling and logistics practices.Coordinate LMS system setup for end users and stakeholders with administrative privileges.Create effective feedback mechanisms and assessment tools. Evaluate results to identify required adjustments to programs.Facilitate and deliver LMS system and business process learning sessions to required audiences.
Set and maintain Building Efficiency LMS Administration security roles and access levels.Utilize reporting systems to run regular statistical management reports from the LMS.Maintain data integrity rules and processes for the Learning Management System (LMS), such as course descriptions, course or class changes, instructor and delivery costs.Responsible for LMS system standards for Building Efficiency. Document and publish all Building Efficiency LMS system standards for global use.Work with Curriculum Coordinators to ensure proper set up and system support for complex learning activities within the LMS.Provide consulting and advice to Learning and Development Leads regarding optimal LMS system configurations for enrolment, scheduling and logistics practices.Coordinate LMS system setup for end users and stakeholders with administrative privileges.Create effective feedback mechanisms and assessment tools. Evaluate results to identify required adjustments to programs.Facilitate and deliver LMS system and business process learning sessions to required audiences.

introduction of administration

In business, administration consists of the performance or management of business operations and thus the making or implementing of major decisions. Administration can be defined as the universal process of organizing people and resources efficiently so as to direct activities toward common goals and objectives.

The word is derived from the Middle English word administracioun, which is in turn derived from the French administration, itself derived from the Latin administratio — a compounding of ad ("to") and ministratio ("give service").

Administrator can serve as the title of the general manager or company secretary who reports to a corporate board of directors. This title is archaic, but, in many enterprises, this function, together with its associated Finance, Personnel and management information systems services, is what is intended when the term "the administration" is used.